FAQ
General
What is Reeba?
Reeba is a wellness brand dedicated to helping you make healthier everyday choices. Our products are thoughtfully formulated using high-quality ingredients to support your health goals without compromising on taste or convenience.
What makes Reeba different?
Our products are developed with a science-backed approach, carefully selected ingredients, and rigorous quality standards. We focus on creating everyday wellness solutions that fit seamlessly into your lifestyle.
Are Reeba products suitable for people with diabetes?
Many Reeba products are designed to support healthier lifestyle choices. However, individual nutritional needs vary. If you have diabetes or another medical condition, we recommend consulting your healthcare professional before use.
Are your products safe for daily consumption?
Yes. When consumed as directed, Reeba products are suitable for everyday use and are manufactured under strict quality and food safety standards.
Are Reeba products vegetarian?
Please refer to the product label or individual product page for detailed ingredient and dietary information.
Product Usage
How should I use Reeba products?
Usage instructions are provided on each product page and packaging. Please follow the recommended serving size for the best experience.
Can I use Reeba products in cooking or baking?
Many of our products are suitable for cooking and baking. Please check the product-specific instructions for best results.
How should I store the product?
Store the product in a cool, dry place away from direct sunlight. Always keep the container tightly sealed after use.
Will the taste be the same as regular products?
Our products are carefully formulated to provide a pleasant taste while supporting healthier choices. Taste may vary slightly depending on the product and individual preference.
Orders & Shipping
Are your products tested for quality?
Yes. Every batch undergoes quality checks to ensure safety, consistency, and compliance with applicable food safety standards.
Do your products contain artificial sweeteners or preservatives?
Ingredient information is clearly listed on every product page and packaging. Please review the label for complete details.
Can I consume Reeba products during a weight management journey?
Many customers choose Reeba products as part of a balanced diet and healthy lifestyle. They should not be considered a substitute for medical advice or a complete nutrition plan.
Are Reeba products suitable for children?
Our products are generally intended for adults unless otherwise specified. If purchasing for children, we recommend consulting your pediatrician.
Can pregnant or breastfeeding women use Reeba products?
If you are pregnant, planning pregnancy, or breastfeeding, please consult your healthcare provider before introducing any new food or supplement into your routine.
Orders & Shipping
How long does shipping take?
Most orders are delivered within:
- Metro Cities: 2–4 business days
- Tier-2 & Tier-3 Cities: 4–6 business days
- Rural Areas: 6–10 business days
Delivery timelines may vary depending on your location.
How can I track my order?
Once your order has been dispatched, you'll receive a tracking link via email or WhatsApp.
Can I cancel my order?
Yes. Orders can be cancelled before dispatch by contacting our customer support team.
Once an order has been shipped, cancellation is no longer possible.
Returns & Refunds
Can I return my order?
Returns are accepted only for eligible cases such as:
- Damaged products
- Incorrect products
- Missing items
- Verified manufacturing defects
Please refer to our Return & Refund Policy for complete details.
How long does it take to receive a refund?
Approved refunds are typically processed within 5–7 business days to the original payment method.
What should I do if my order arrives damaged?
Please contact our support team within 24 hours of delivery and share your Order ID along with photographs of the product and packaging. We'll review your request and assist with a replacement or refund where applicable.
Account Info
How can I contact Reeba?
If you have any questions about our products or your order, we're here to help.
Email: contactus@rebalancelife.in
Phone / WhatsApp: +91-8055670680
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM IST